At OpenEnvelope, privacy and consent-based sharing are fundamental. We collect only essential data and protect it with advanced security.

Information We Collect

  • Personal Details: Name, email, mobile number, Aadhaar/ID for KYC.
  • Business Information: For frequent users and logistics partners.
  • Travel Info: Origin, destination, date/time, mode of transport.
  • Parcel Metadata: Size, weight, declared value and sensitivity.
  • Usage Logs: IP, login history, device info.
  • Location Access: For real-time travel verification.
  • KYC Documents: Uploaded voluntarily for trust scoring.

Purpose of Data Use

  • Match travelers and parcel needs
  • Maintain safety and legal compliance
  • Issue payments and invoices
  • Facilitate trust-based matching and scoring

Consent & Control

  • Travelers give consent to inspect the parcel.
  • Users may choose to store login or cookie data.
  • Notification preferences are configurable.

Sharing & Storage

  • Shared only with verified users involved in transaction.
  • Stored securely with end-to-end encryption and firewalls.

No Minors

  • Platform access is strictly 18+.

Rights & Access

  • You may request data deletion, corrections or download anytime.

Third-Party Services

  • We take full responsibility for services integrated within our app.